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Delete Your Z Account

Last updated: May 1, 2026

About This Page

This page belongs to Z - AI Relationship Guide ("Z", "we", "us"), the app listed on Google Play by the Z developer account. You can use the steps below to request deletion of your account and associated personal data.

How to Request Account Deletion

  1. Send an email to support@z-ai.tech from the email address linked to your Z account.
  2. Use the subject line: Delete my Z account.
  3. Include your account email and, if available, your user ID from the app settings to speed up verification.
  4. We may ask you to confirm account ownership before completing the deletion request.

Data Deleted After Verification

  • Your account profile and authentication records
  • Your conversation history and in-app relationship guidance content
  • Device tokens and app-specific identifiers linked to your account

Data That May Be Kept Temporarily

  • Billing records: Subscription and transaction records may be retained as required for tax, accounting, and fraud-prevention obligations.
  • Security and legal logs: Minimal server and audit logs may be retained where required by law or legitimate security needs.

Retention Timeline

Once your deletion request is verified, we begin deletion immediately. Most account data is deleted within 30 days. Data that must be retained for legal, security, or financial compliance may be retained for longer as required by applicable law.

Need Help?

If you need assistance with your deletion request, contact us at support@z-ai.tech or use z-ai.tech/contact.