Z App Logo Z

Privacy Policy

Last updated: February 24, 2026

1. Introduction

Welcome to Z ("we," "our," or "us"). Z is an AI-powered relationship guide designed to help you navigate the complexities of connection, resolve conflicts, and grow together. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Service").

By using Z, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address and authentication credentials. If you sign in with Google or Apple, we receive your name and email from those providers.
  • Conversation Data: Messages you send within the app are processed by our AI to provide personalized guidance. This includes text messages and any context you share about your relationships.
  • Profile Information: Display name and any optional profile details you choose to provide.

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: How you interact with the app, including features used, session duration, and general usage patterns.
  • Log Data: IP address, browser type, pages visited, time spent, and other diagnostic data.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Generate personalized AI-powered relationship guidance
  • Process and manage your account
  • Communicate with you about updates, features, and support
  • Detect, prevent, and address technical issues and abuse
  • Comply with legal obligations

4. AI & Conversation Processing

Z uses advanced AI (powered by third-party language model providers) to process your conversations and provide guidance. Here's what you should know:

  • Your conversations are sent to our AI processing partners to generate responses.
  • We do not use your personal conversations to train AI models.
  • Conversation history is stored securely to provide continuity within your sessions.
  • You can delete your conversation history at any time from the app settings.

5. Data Storage & Security

We use industry-standard security measures to protect your data:

  • All data is encrypted in transit using TLS/SSL.
  • Data at rest is stored on secure, encrypted servers (hosted by Supabase).
  • We implement access controls and regularly review our security practices.
  • Authentication tokens are stored securely on your device.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Services

We work with the following third-party service providers:

  • Supabase: Authentication and database hosting
  • Google Sign-In / Apple Sign-In: OAuth authentication
  • AI Language Model Providers: Conversation processing and response generation
  • RevenueCat: Subscription and payment processing

Each of these providers has their own privacy policies governing their use of your data. We encourage you to review their respective privacy policies.

7. Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly agree to share information (e.g., in mediator/conflict resolution sessions).
  • Service Providers: With trusted third-party services that help us operate the app (as listed above).
  • Legal Requirements: If required by law, regulation, or legal process.
  • Safety: To protect the rights, property, or safety of Z, our users, or the public.

8. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate personal data.
  • Deletion: Request deletion of your personal data and account.
  • Data Portability: Request your data in a structured, machine-readable format.
  • Opt-Out: Opt out of non-essential communications at any time.

To exercise any of these rights, please contact us at support@z-ai.tech.

9. Children's Privacy

Z is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately. If you believe a child has provided us with their data, please contact us.

10. Data Retention

We retain your personal data only for as long as necessary to provide the Service and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: